About Us
Support that sees the person, not just the problem.
10+
Years of experience
Five Sparrows Wellbeing is built on genuine empathy and the deep belief that you are exactly where you need to be.
Meet Chantel (Our Story)
Built on empathy, shaped by lived experience.
Meet Chantel
I'm Chantel, founder of Five Sparrows Wellbeing and a registered counsellor with over 10 years' experience supporting individuals, young people and families.
I provide a warm, compassionate space where you can feel heard and supported through life's challenges, including anxiety, burnout, grief, relationships and chronic illness.
My approach is personalised, practical and collaborative. Together, we'll explore what matters to you and work towards meaningful change and greater wellbeing.
Qualifications & Experience
Advanced Diploma of Counselling and Family Therapy
Registered ACA Counsellor
3 years in private practice
Australia-wide phone and video counselling
Faith-informed counselling is also available for those who wish.
Our Principles
We believe in doing small things today for a brighter tomorrow. We offer compassionate, holistic counselling via secure video and phone, making it easier to access support wherever you are.
At Five Sparrows Wellbeing, we know that meaningful change doesn't happen overnight. Whether you're facing anxiety, burnout, relationship challenges, grief, or simply feeling stuck, we're here to provide a safe, supportive space where you can explore what's happening and move forward with confidence.
Is Counselling Right For Me?
It's completely normal to wonder whether counselling is the right step. Many of our clients felt unsure before reaching out. You don't have to be in crisis to benefit from support. If life feels harder than it used to, you're carrying more than you can manage alone, or you simply want a safe place to talk, counselling may help.
I've never seen a counsellor before.
That's okay—many people haven't. You don't need to know what to say or how counselling works. We'll guide you through the process at a pace that feels comfortable, with no pressure or expectations.
Is what I'm experiencing serious enough?
If it's affecting your wellbeing, relationships, work, or daily life, it's important enough. You don't have to wait until things get worse before seeking support. Counselling can help with everyday challenges as well as more complex concerns.
What if I cry?
The first session is about getting to know you. We'll talk about what's brought you here, what you'd like support with, and what you're hoping will change. You can ask questions, share only what you feel comfortable sharing, and decide whether we're the right fit. There's no pressure to tell your whole story in one session.
What happens in the first session?
The first session is about getting to know you. We'll talk about what's brought you here, what you'd like support with, and what you're hoping will change. You can ask questions, share only what you feel comfortable sharing, and decide whether we're the right fit. There's no pressure to tell your whole story in one session.
What if I'm not sure where to start?
That's more common than you might think. You don't need to have everything figured out before you come. Sometimes people arrive knowing exactly what's troubling them, while others just know something doesn't feel right. We'll work together to make sense of it.
Ready to stand on your own two feet?
Not sure where to begin? We’re here to listen, answer your questions, and help you explore the right care and support options.
Empowering you to stand on your own two feet.
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